Frequently Asked Questions

How do I use the sea moss gel? 

Sea moss gel is intended to be consumed as a daily, mineral intake. You can choose to take one tablespoon full of sea moss or you can choose to add it to your favorite drink, smoothie, soups, tea, coffee, and more! In addition to consuming the sea moss by gel by mouth, you can also use the original gel as a hair or face mask. Please be advised that additional research is required by the consumer for personal benefits. 

How do I store my products?

Please be advised that you must refrigerate your products immediately before/after opening. Sea moss products have a shelf life of 3-4 weeks when refrigerated. 

What if your return/refund policy? 

If you are not satisfied with your purchase, please send an email to sistaherbs@gmail.com within 24 hours of receipt of your order. 

Please be advised that we do not accept returns/refunds of any opened products due to the preparation process and the global pandemic. 

How can I modify my order? 

We understand the importance of your order and the urgency of you receiving our dynamic products so, we try to fulfill orders as quickly as possible! Therefore, modifications are not allowed once your order has been placed. All products purchased on your original order will be fulfilled.